Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit Roots Yoga, access our website at myrootsyoga.com, or use our booking platform and branded applications powered by Mariana Tek to register for classes, workshops, and events (collectively, the “Services”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Roots Yoga may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Your continued use of the Services constitutes acceptance of any updates.
Information We Collect
When you use our Services, we may collect the following types of information:
Account Information
When you create an account or book a class, we collect personal details such as your name, email address, phone number, and login credentials. You may also choose to provide additional profile information.
Payment Information
All payment transactions are processed securely through third-party providers integrated with Mariana Tek. Roots Yoga does not store full payment card details. We may retain limited transaction information such as purchase history, billing name, and transaction amounts.
Automatically Collected Information
We may collect certain technical information automatically when you interact with our website or booking platform. This may include your IP address, browser type, device information, pages visited, and timestamps.
Communications & Support
If you contact us, complete forms, or participate in promotions, we may collect the information you choose to provide.
How We Use Your Information
We use your information to:
• Manage class bookings, memberships, and purchases
• Communicate important updates related to your account and reservations • Provide customer support
• Improve our website, services, and client experience
• Send marketing communications (based on your preferences)
• Maintain the security and integrity of our Services
• Comply with legal obligations and enforce our policies
Information Sharing
We may share your information in the following ways:
Service Providers
We share information with trusted third-party providers that support our operations, including Mariana Tek, payment processors, and email communication platforms. These providers only access information necessary to perform their services.
Legal Requirements
We may disclose your information if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Business Operations
We may share aggregated, non-identifiable data for internal analysis and business improvement.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve functionality. You can modify your browser settings to decline cookies, though this may affect certain features of the Services.
Your Privacy Rights
You may access, update, or delete your personal information at any time by logging into your account.
If you request account deletion, you may lose access to your purchase history, memberships, and bookings. We may retain certain information as necessary to:
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain appropriate business and financial records
Email Communications
Transactional Emails
You will receive essential communications related to your account, bookings, and purchases. These emails are required for the operation of the Services and cannot be opted out of.
Marketing Emails
You may receive updates about classes, workshops, and promotions. You can opt out at any time by using the unsubscribe link or adjusting your account settings.
SMS Messaging
Consent
By providing your mobile number and opting in, you expressly consent to receive recurring SMS (text) messages from Roots Yoga, including transactional and, where permitted, marketing communications. Consent is not a condition of purchase.
Message Types & Frequency
Messages may include:
• Booking confirmations and reminders
• Schedule updates and important studio notifications
• Account-related alerts
• Promotional messages (if you opt in)
Message frequency will vary based on your activity and preferences.
Opt-Out & Help
You may opt out at any time by replying STOP to any message. Opting out will stop all SMS communications unless you re-enroll.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan. Roots Yoga is not responsible for such charges.
Data Collection & Use
We collect and use your phone number solely to deliver SMS communications described above.
SMS consent and phone numbers are not sold or shared with third parties for their marketing purposes.
Service Providers
We may use third-party messaging providers to send SMS messages on our behalf. These providers are authorized to use your information only as necessary to perform these services.
Third-Party Platforms
Please note that your use of our booking services may also be subject to the privacy policies of third-party platforms, including Mariana Tek. We encourage you to review their policies to understand how your data is handled on those platforms.
SMS and Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.